User Privacy Policy

MassGlad User Privacy Policy

MassGlad User Privacy Policy

Effective Date: 20230101

At MassGlad, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you play our MMO RPG game (the “Game”) and interact with our services.

  1. Information We Collect We are committed to collecting only the information necessary to provide and improve our services. We do not collect personal information beyond what is required for gameplay and basic account management. Specifically:

    Account Information: When you create an account, we collect your username, email address, and a password. If you choose, you may provide additional information such as an avatar or profile details, but this is optional. Gameplay Data: We collect data related to your in-game activities, such as character progress, achievements, in-game purchases, and interactions with other players. Device Information: We may collect information about the device you use to access the Game, such as your IP address, device type, operating system, and browser type, to ensure compatibility and security.

  2. How We Use Your Information We use your information to:

    Provide and maintain the Game and related services. Ensure the security and integrity of our platform. Improve and optimize your gaming experience. Respond to customer service requests and inquiries. Enforce our terms of service and prevent fraud.

  3. Data Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

    Service Providers: We may share your information with third-party service providers who assist us in operating the Game, processing transactions, or providing customer support. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. Protection of Rights: We may share your information to protect our rights, property, or the safety of our players or the public.

  4. International Data Transfers As a global company, your information may be transferred to, stored, or processed in countries other than your own, including the United States and various Asian countries. We ensure that such transfers are conducted in compliance with applicable data protection laws, including the U.S. laws and the data protection regulations of Asian countries.

  5. Data Security We take data security seriously and implement a range of technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

  6. Data Retention We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, we will securely delete or anonymize it.

  7. Your Rights and Choices Depending on your location, you may have the following rights concerning your personal data:

    Access and Correction: You may request access to your personal information and correct any inaccuracies. Deletion: You may request the deletion of your personal information, subject to certain legal obligations. Data Portability: You may request a copy of your data in a structured, machine-readable format. To exercise these rights, please contact us at Contact . We will respond to your request in accordance with applicable laws.

  8. Children’s Privacy Our Game is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child under the applicable age, please contact us immediately, and we will take appropriate action to delete the information.

  9. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

  10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us with information in Contact Us